Lottery game machine has many lock broken, details of the problem, we should be able to find out as soon as possible, on-site things as far as possible to solve the scene, can not wait, wait and see, everything hope that the superior has a good arrangement, this is a kind of manager dereliction of duty. 

Therefore, attention should be paid to equipment maintenance:

1. The performance and operation of the new aircraft are relatively unstable. At this stage, we need to arrange special personnel to take care of them, and timely follow up and improve them.

2. As the lottery game machine equipment is relatively easy to produce dust, and the dust will make the mechanical parts wear or corrosion, and will also cause conductive circuit board, photoelectric sensor failure and so on, so the internal health of lottery game machine is as important as the external. It is necessary to make regular weekly cleaning and daily cleaning for the internal cleaning of lottery equipment;

3. For the quality and timeliness of some components, timely detection, if found to affect the normal operation of the equipment, it needs to be replaced. Fully understanding and mastering the performance of the equipment will help to extend the vitality of the equipment and ensure the normal utilization rate of the equipment. For example: vulnerable parts, motor, drive belt, ticker gear, induction and so on are important parts of detection.

4. It is not allowed to change the set prize points and vote rate frequently, but other ways and methods should be adopted to improve the winning probability.

5. Paste the method of tearing lottery ticket at the ticket outlet of all equipment to protect the ticket maker from damage;

6. Pay close attention to the change of the ticket rate is related to the cost control of the whole lottery game system.

7. When employees add lottery tickets, check whether the sensing hole of lottery tickets has been opened (no tickets will be issued if the sensing holes are blocked);

8. Whether the adhesive paper of the lottery game machine is torn off (it can not be left, it will stick to the counting machine and the ticket maker);

9. The person in charge shall regularly and timely check the addition of lottery tickets in the lottery game machine, and whether the added lottery tickets are consistent with the registered ones;

Finally, in terms of customer service, we need to pay attention to the following issues:

1. First of all, the shop assistant needs to know the playing methods and characteristics of all machines, and master the attraction of the machines.

2. Pay close attention to the equipment with good revenue and bad equipment, find out the reasons, compare and adjust.

3. When serving and guiding guests, the staff actively and comprehensively introduce all kinds of equipment to the guests.

4. Lottery game machine in the design, manufacture and operation of the existence of security risks to customers, we need to pay attention to and improve.

5. When learning how to make a big prize on the machine, the promoters on the spot make a noise and praise the customers for winning the prize, so as to let other customers know that there are many tickets for this machine.

6. Purchase new and fashionable gifts, keep up with the trend and change frequently.